It’s never a bad problem to have when your business grows so much that your current website just can’t deal with it anymore – but that’s exactly what happened with Pole Gear NZ.
After some serious growth, Pole Gear NZ owner Megan Harris realised that the current website wasn’t enabling her to do what she wanted with the business. Although she loved her existing platform, Rocketspark, and found them incredibly helpful from a customer service perspective, she wasn’t able to offer a loyalty programme, different shipping options, or easy-to-use categories. She knew she needed to make a change.
“The website was good when I bought the business, and Rocketspark were always great; I never had an issue with them,” shares Megan. “However, as the business grew quickly, I needed something bigger and better.
“It was frustrating because I couldn’t offer different shipping options and, because it didn’t integrate with my shipping programme, I had to type each address in manually. I couldn’t create categories for customers to easily find what they wanted, and I didn’t love the way it looked.”
Megan quickly found a Shopify template she liked and decided to migrate both her old website and her data from Vend (an inventory software that integrates with Rocketspark) over to a Shopify site. However, she soon realised that it would be difficult to integrate her old website with the new one and get it working the way she needed.